Core AI Services
Seamless Support for AI-Driven Operations
At OrangeCrystal, we specialize in providing high-quality, scalable services that support every stage of your AI pipeline — with a primary focus on customer support, backend operations, staffing, infrastructure, and workflow execution.
From annotation to analytics, we help businesses implement and operate AI with confidence, speed, and precision.
1. Data Annotation Services
Fueling AI Models with Precise, Domain-Specific Data Labeling
Accurate data labeling is critical to training powerful, production-ready AI models. At OrangeCrystal, we offer end-to-end data annotation services across multiple formats — image, video, text, and audio — delivered by trained annotation teams using modern annotation platforms and QA workflows.
Key Highlights:
- Scalable Annotation Teams (image, text, audio, video)
- Domain-Trained Labelers (medical, retail, automotive, etc.)
- Quality-Controlled Workflows with multi-layer review
- Secure Data Handling (NDA, ISO-compliant practices)
- Support for AI Tools like CVAT, Labelbox, SuperAnnotate, etc.
Use Cases:
- Object detection, segmentation, bounding boxes
- OCR & handwriting recognition
- Sentiment & intent labeling
- Transcription + audio classification
- Video frame-by-frame annotation (tracking, motion, etc.)
How We Help:
- Provide 24/7 annotation support with SLA-bound delivery
- Offer project-specific staffing and custom workflows
2. Natural Language Processing (NLP) Services
Human-Centric Support for Language-Driven AI
We support NLP-powered solutions with services like chatbot support teams, content tagging, text data processing, and training data creation for AI language models. Whether you’re developing or running NLP applications, we ensure they’re always accurate, responsive, and optimized.
Key Highlights:
- Annotation & tagging of unstructured text
- Text cleaning, tokenization, and preprocessing
- Human-in-the-loop (HITL) workflows for generative AI
- Staffing for chatbot escalation & hybrid support
- Real-time monitoring of NLP model outputs
Use Cases:
- Entity extraction, intent detection, classification
- Text summarization & sentiment analysis
- Language translation QA
- Live support for chatbot + virtual agent systems
- Knowledge base training & maintenance
How We Help:
- Deploy support agents to monitor AI-driven chatbots
- Annotate and prepare high-quality NLP datasets
- Maintain training data pipelines with consistency
- Perform real-time QA of NLP models in production
3. Computer Vision Support Services
Enabling Vision-Based AI with Expert Support & Scalable Execution
From surveillance to retail analytics and defect detection, computer vision applications rely on accurate visual data processing and model optimization. We provide backend support, image/video annotation, and operational staff for vision-based AI systems.
Key Highlights:
- Frame-level video annotation & image classification
- Real-time model monitoring & escalation handling
- Infrastructure support for vision-based AI systems
- Support staff for computer vision dashboards & outputs
- Compliance with privacy regulations (e.g., face anonymization)
Use Cases:
- Face detection, people counting
- Retail shelf analysis
- Manufacturing defect labeling
- Vehicle detection & lane tracking
- Medical imaging support (X-ray, CT, MRI)
How We Help:
- Manage datasets at scale with quality & accuracy
- Offer live support for video-based analytics platforms
- Staff technical teams to monitor and audit vision models
- Handle real-time annotation and alerts for mission-critical applications
4. Audio & Speech Processing Support
Speech AI Made Better with Expert Human Support & Training Data
We assist AI companies and enterprises in deploying, training, and managing voice-driven applications, virtual assistants, and speech-to-text systems. Our services ensure that your audio AI operates with clarity, precision, and relevance across languages and accents.
Key Highlights:
- Multilingual audio transcription
- Speech data labeling & timestamping
- Support for voice bots, IVRs, and call analytics
- QA for ASR (automatic speech recognition) models
- Staffing for voice assistant escalations & fallback
Use Cases:
- Voice-based virtual assistants
- Customer service automation
- Accent-based speech model tuning
- Call center sentiment analysis
- Audio event detection (alarms, keywords)
How We Help:
- Build high-quality speech datasets via native speakers
- Provide real-time support for AI-powered contact centers
- Offer QA services for voice AI model outputs
- Staff multilingual support agents for hybrid AI-human support systems
5. Sensor & Time-Series Data Processing
Supporting AI at the Edge with Sensor-Ready Services
Modern AI systems analyze streams of IoT, telemetry, and time-series data from devices and sensors. OrangeCrystal provides services to annotate, clean, monitor, and support the operational pipelines of these systems — ensuring accurate insights and responsive action.
Key Highlights:
- Time-series data annotation & anomaly detection labeling
- Staff for real-time monitoring of edge/IoT platforms
- Preprocessing pipelines for sensor data (filtering, normalization)
- Deployment & support of predictive maintenance dashboards
Use Cases:
- Predictive maintenance for machines
- Smart grid monitoring & optimization
- Anomaly detection in industrial systems
- Sensor data QA for AI forecasting models
- Real-time alerts & escalation workflows
How We Help:
- Provide 24/7 monitoring teams for sensor-based AI
- Assist in sensor calibration & data stream QC
- Handle annotation at scale for time-series ML training
- Deploy custom dashboards & infrastructure to manage edge AI systems
6. AI Consulting & Strategy Support
Strategic Services to Navigate AI Transformation
Not sure where to begin with AI or how to scale existing solutions? We help businesses assess feasibility, design roadmaps, and manage AI implementation with a practical, support-first mindset.
Key Highlights:
- Use case discovery & prioritization
- Cost-benefit and ROI analysis
- AI readiness assessments (data, tools, infra, people)
- Roadmap design with milestone-driven execution
- Vendor/platform selection support (AWS, Azure, GCP, Open Source)
How We Help:
- Offer AI strategy workshops for internal teams
- Provide technical PMs to manage AI delivery
- Deploy support teams to manage AI lifecycles
- Help clients avoid common pitfalls in AI adoption
- Recommend cost-efficient scaling strategies
Why Choose OrangeCrystal for AI Support Services?
- Customer-Centric Approach – Built around human-AI interaction support
- Global 24/7 Support Teams – Scalable, trained, and domain-aware
- AI + Human Synergy – From annotation to escalation
- Secure, Compliant, Confidential – Enterprise-grade delivery
- Cost-Effective Execution – Without compromising on quality
AI alone isn’t enough. You need the right people and infrastructure behind it.
Let OrangeCrystal power your AI operations with trusted, human-first support services. Get in touch to discover how we can scale your AI ambitions.